Microsoft authenticator setup6/9/2023 This account will help prevent being accidentally locked out of your Azure Active Directory (Azure AD) organization because you can't sign in for any reason. 86Īlso, for the future, you can create an emergency access account (break glass) in Azure AD. If you are the only global admin on the account and are blocked entirely, you can reach out to the Azure Data Protection team to restore access. I cannot survive this much longer, and unfortunately, I am not getting any help from Microsoft. I am running a business and I am locked out of my files. Is there any way around this horrible authenticator. I called them back, and they essentially told me there is nothing they can do, I have to wait for the engineer to call me, It has been nearly 48 hours and I have not been contacted by an engineer. I spoke with Microsoft Support and they referred me to their digital protection department, who then put in a service ticket. However, I cannot do this because I am the administrator. I have seen this in other forums however, the end advice was for the person to contact their work's microsoft administrator and have them reset the account or turn off the MFA. However, there are no codes in the authenticator app for me to put in. I have not set up a two factor authentication, and when I select that I don't have the mobile device, it sends me to a new screen where it asks me to get the code from the Authenticator App. So when I downloaded the authenticator app and tried to sign in to the Microsoft account, the Authenticator App requested that I authenticate through the Authenticator App. I have recently changed phones as my prior phone had an issue with its motherboard and stopped working. Microsoft suddenly started asking me to log in on my account and authenticate through the MS Authenticator App. Best Regards Waqas Muhammad Beware of Scammers posting fake Support Numbers here. I am the administrator for my business account. Sign- in to your accounts using the Microsoft Authenticator app Enable password less sign-in with the Microsoft Authenticator app Set up Azure Multi-Factor Authentication I appreciate your time and understanding.
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